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Guest Services Representative
$31k-40k (estimate)
Full Time 1 Month Ago
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Nothing Bundt Cakes - 269 is Hiring a Guest Services Representative Near Mentor, OH

Guest Services Representative (GSR)
No experience necessary. We will train the right person to be an awesome member of our team!
Guest Services Representative (GSR) Description:
The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Guest Services Representatives (GSRs) assist the Crafting department, perform light cleaning, and some clerical duties.
Compensation:
The Guest Services Representative (GSR) will earn at least $11.00 per hour to start.Candidatesmay be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks.
Responsibilities may include but are not limited to:
  • Abides by all NbC policies and procedures
  • Upholds NbC's image and brand
  • Keeps case in retail area stocked with Bundtlets, 8”, and 10” cakes, and back-up sample trays
  • Maintains par levels in cooler for case cakes, assorted Bundtini packs, and sample trays
  • Folds cake boxes
  • Introduces walk-in guests to our bakery and provides guest tour presentations
  • Assists guests with walk-in orders while using creative celebration solutions
  • Suggests balloon sales, appropriate retail items, and up-sells with candles and cards
  • Assists phone guests by placing incoming orders
  • Acts as last line of defense for ensuring brand standards are met
  • Operates point of sale (POS) system with accuracy and efficiency
  • Gathers guest email addresses
  • Maintains a strong knowledge of NbC's products, prices, and promotions
  • Keeps retail area clean, swept, and neatly merchandised
  • Dusts all retail surfaces, including all counter tops, and POS stations
  • Performs duties assigned by Crafting department such as fluffing bows and making design pieces
  • Assists other departments as necessary
Candidates must be able to lift 50 pounds.
We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally.
We can’t wait to meet you!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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Job Summary

JOB TYPE

Full Time

SALARY

$31k-40k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

06/05/2024

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Nothing Bundt Cakes - 269
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Nothing Bundt Cakes - 269
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$28k-36k (estimate)
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The job skills required for Guest Services Representative include Guest Service, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.

If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Representative job description and responsibilities

Accepts payment, makes change and presents departing guest checkout statements.

02/11/2022: Biloxi, MS

Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.

03/07/2022: Wichita Falls, TX

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/26/2022: Little Rock, AR

Verifying guest details upon arrival and allocating guest rooms.

03/17/2022: Lorain, OH

The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.

01/03/2022: Boulder, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Representative jobs

The Guest Services Representative will ensure the guests have a great experience.

01/27/2022: New York, NY

A guest service representative generally needs to have excellent communication skills.

12/31/2021: Lafayette, LA

Listen, understand and take action.

01/18/2022: Chico, CA

Measure and analyse customer feedback.

02/22/2022: Canton, OH

They also do greetings upon arrival of the guest and making them feel welcomed

02/17/2022: Santa Maria, CA

Step 3: View the best colleges and universities for Guest Services Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College